What internet speed do I need
to use VoIP?
There are several factors to consider
when moving your phone service on to
your internet connection.
1) The first factor is the number of
phones at the business and the number
of simultaneous calls that take place.
2) The second factor is your standard computer internet usage - is it mainly web page viewing or are there advanced
features being used such as webinars?
3) The last factor is your upload capacity from your ISP
(internet service provider). This factor can be the most
important since phone conversation requires
dedicated bandwidth to maintain the 2-way converstation.
Using the factors 1 & 2 -- phone and internet utilization, a solid estimate can be determined and used to measure against
the upload capacity of your ISP. Virtually all ISPs have multiple levels of service increasing the upload and download bandwidth.
You can use the following link to Speedtest.net which can give you your current upload and download speed. Just select the recommended
server (the yellow pyramid on the US map) to start your test. It will return your bandwidth results.