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VoIP FAQs

  • What is VoIP?
  • Can I keep my current
    phone number?
  • What internet speed do I
    need to use VoIP?
  • What is the quality of
    voice with VoIP?
  • How many phone lines do I
    need with VoIP?
  • What happens if I lose my internet connection?

Business Class VoIP

What internet speed do I need
to use VoIP?


There are several factors to consider
when moving your phone service on to
your internet connection.

1) The first factor is the number of
phones at the business and the number
of simultaneous calls that take place.

2) The second factor is your standard computer internet usage - is it mainly web page viewing or are there advanced features being used such as webinars?

3) The last factor is your upload capacity from your ISP (internet service provider). This factor can be the most important since phone conversation  requires dedicated bandwidth to maintain the 2-way converstation.

Using the factors 1 & 2 -- phone and internet utilization, a solid estimate can be determined and used to measure against the upload capacity of your ISP. Virtually all ISPs have multiple levels of service increasing the upload and download bandwidth.

You can use the following link to Speedtest.net which can give you your current upload and download speed. Just select the recommended server (the yellow pyramid on the US map) to start your test. It will return your bandwidth results.

Test your Internet connection speed at Speedtest.net

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