In computing, a softphone is a software program for making telephone calls over the Internet using a computer or a smartphone rather than using dedicated hardware like an IP Phone. Often a softphone is designed to behave like a traditional telephone, sometimes appearing as an image of a phone, with a display panel and buttons with which the user can interact. A softphone is usually used with a headset connected to the sound card of the PC, using the microphone and speakers of your smartphone or with a USB phone attached to a computer.
IVSComm has tested several paid and free Softphone Apps and can make recommendations on their usage and usability in your business. Drop us a line here if you want to know more.
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